F.A.Q.
Registrations 2026
First, make sure you hold an UTMB Performance Index and that your race results are linked to your MyUTMB page (instructions ► utmb.world). When registration opens, log in to your Runner Dashboard via the link on our website and follow the steps shown. Have your credit-card details ready and decide whether you wish to purchase the Refund Fee option.
- Switch to a different device and use an updated browser (Chrome on a desktop works best).
- If your card is refused, wait a few minutes and try again or use another card.
- Contact your bank to ensure online transactions are authorized.
- Still stuck? Reach us via the Contact Form in your dashboard.
- Check your bank - if no charge appears, your entry is incomplete: try again.
- If you have been charged, inspect your Spam/Junk folder.
- No e-mail + payment taken? Send us a message through the Contact Form, quoting your full name and transaction reference.
Entries remain open until every distance reaches capacity. We do not operate a waiting list and registrations will not re-open once a race is sold out.
How do I cancel my registration? Log in to your Runner Dashboard and click Cancel Registration.
- With Refund Fee: you receive the reimbursement outlined in the insurance terms.
- Without Refund Fee: no refund is possible.
Cancellation is self-service only; e-mails, phone calls or social-media messages cannot be processed.
BEFORE THE EVENT
Everything you must know - mandatory kit, time-barriers, penalties, safety protocol - is gathered in the Race Regulations section and will be public in the Race Guide. Read it before you pack; it is the document the organisers will use on race-day.
Each participant must have an insurance which covers the cost of search and rescue and evacuation in Romania. Such insurance can be taken out with any organization of the runner's choice. UTMB Group has set up, with a private insurance company, a repatriation insurance to help you in your practice of Trail Running but not only. For 49€ / year, you can subscribe to an insurance that guarantees you a worldwide coverage for your rescue, repatriation, and medical care expenses (including helicopter rescue) in the context of your trail running practice whether it is for training, competitions or even for your reconnaissance outings. The following disciplines are also covered: hiking, trekking, cycling and mountain biking, cross-country skiing, and snowshoeing. You are also covered if you are a professional. This insurance is mandatory on Bucovina Ultra Rocks and is valid for 1 year. The general conditions can be found HERE (https://utmb.assurinco.com/)
Log in to your Runner Dashboard, click Cancel Registration and the system calculates any refund due under the Refund Fee option. E-mails or social messages cannot be processed - only the dashboard. Deadlines and percentages are spelled out in the Cancellation Policy.
From spruce-scented guesthouses to spa hotels, local partners offer runner-friendly packages - early breakfasts, late check-out. Explore current options on the Where to Stay page and book early; race week fills quickly.
Painted monasteries, virgin beech forests, trout smokehouses and shepherd trails lie a short stride from the start arch. Plan your non-running hours with the tips on Discover the Area, our hand-picked guide to culture, cuisine and quiet peaks.
Fly into Suceava, Iași, Cluj-Napoca or Bucharest, then connect by train, shuttle or rental car to Câmpulung Moldovenesc. Distances, transfer times and booking links are detailed step-by-step on the How to Get There page.
DURING THE EVENT
On race week our shuttles link hotels, bib pick-up, the Rumble Rock 15 K start and key withdrawal points for DNFs.
Each runner must carry the full kit list - basic gear plus hot- or cold-weather add-ons activated by the Organizer. Expect random checks at aid stations. Get the full checklist and selection tipson the Mandatory Equipment page
A 35-litre drop bag is supplied only to 112 K runners. Fill it, seal it and hand it in at bib pick-up; we’ll deliver it to the Rusca aid station and bring it back to town once the CP closes.
Every 8-20 km you’ll meet a Bucovina welcome: mountain water, isotonic, smoked-trout snacks, mushroom broth, fruit and gluten-free options. All posts are cup-free - use your BYOUs - and some serve hot food overnight.
AFTER THE EVENT
All Running Stones earned at Bucovina Ultra Rocks by UTMB are credited automatically to the UTMB World Series account associated with the e-mail you used for registration. No action is required on your side. If they do not appear within two weeks of your finish, please write to us with your bib number and UTMB account e-mail.
- RACE NAME 100M : W Running Stones
- RACE NAME 100K : X Running Stones
- RACE NAME 50K : Y Running Stones
- RACE NAME 20K : Z Running Stones
Every finisher receives an updated UTMB Index in the corresponding distance category (20 K, 50 K, 100 K, 100 M). Results are uploaded to the UTMB system within ten days after the race. You can track your score and category on your MyUTMB dashboard.
